How do I determine who to pay and when to pay my private student loans?

This can come in the form of a monthly email or a billing statement that is sent to you by U.S. mail each month. Some lenders provide a “welcome kit” or phone call when a borrower enters repayment. Contact your loan servicer for more information.

Your servicer should be listed on your original loan paperwork (such as a promissory note or disbursement notice). If you can’t find those papers, check your credit report for your lender’s name or your school’s financial aid office may be able to assist you in locating your lender or servicer.