A mortgage relief company offered to help with my mortgage problems if I paid them a fee in advance. Should I pay the fee?

Mortgage relief companies may not collect any fees until they have provided you with a written offer from your lender or servicer that you decide is acceptable and a written document from the lender or servicer describing the key changes to your mortgage that would result if you accept the offer. The companies also must remind you of your right to reject the offer without any charge.

You can also get real help by calling the CFPB at (855) 411-CFPB (2372) to be connected to a U.S. Department of Housing and Urban Development (HUD)-approved housing counselor today.